Dear customers and visitors,
As 3x2, we would like to state that we respect the protection of your personal data and the privacy of your private life. In accordance with the Personal Data Protection Law No. 6698 ("KVKK"), we would like to inform you about your rights regarding the use and protection of your personal data as 3x2 as "Data Controller".
We present the general information text regarding the personal data processing processes within the scope of the www.the3x2.com website (Site) for your information. With this,
You can access the details about your personal data to be processed if you shop on the Site from the Distance Sales Agreement.
1. What are the Personal Data Collected by Us?
We collect personal data from the following data subject groups regarding the services we provide and within the scope of our activities. We process the personal data in question in accordance with the data processing principles and conditions in the KVKK under all circumstances and in line with the legal reasons specified in this Text.
Online Guest/Member Customer
Identity information (name and surname)
Contact information (mobile phone number, e-mail address, address if different from each other, billing address, delivery address, )
Shopping Information (shopping date, time, amount, content, payment method, billing information, etc.)
Credit card information (transferred to the relevant payment institution without being recorded by Mavi)
Log records of your shopping transaction and your IP address
Identity Information (Name Surname)
Your password that you will set when registering to the site
Contact Information (Email address and mobile phone number)
Your address information (if you save your address information for future orders)
Date of birth and gender information (if you choose to share it optionally)
Your log records of your use of the site
Your location data (if you choose to share your location data from the website),
Your order information (Your order information such as the orders you place, dates, time and amount, order content, product information, payment method)
Answers and analyzes of survey questions, the answering of which is entirely at your discretion
Requests and Complaints Submitters
Identity Information (Name Surname),
Contact Information (Email address and mobile phone number)
Call center voice recording
All kinds of information related to requests and complaints
Those who approve commercial communication without being a member
Identity Information (Name Surname),
Contact Information (Email address and/or mobile phone number)
2. What is the Purpose of Processing Your Personal Data?
Pursuant to the KVKK, as 3x2, as "Data Controller", recording, storing, updating, classifying the personal data of our customers, sharing them with third parties or transferring them to them as permitted by the legislation is defined as "processing of personal data".
Your personal data as 3x2,
Within the scope of the activities of departments such as Law, E-commerce, Information Technologies, to fulfill our obligations arising from the legislation, to provide information, documents and other related obligations to authorized and responsible public institutions and organizations and judicial authorities, to fulfill our other legal obligations, especially information security. with the aim of fulfilling
In order to use all kinds of lawsuits, replies and objections against official institutions and organizations such as courts, enforcement offices, arbitral tribunals, in disputes that may arise between our customers and 3x2, even if we do not want them within the scope of legal activities,
In order to fulfill our obligation to keep your personal data up to date within the scope of the activities of 3x2's departments such as e-commerce, marketing, sales,
Within the scope of the activities of 3x2's departments such as law, e-commerce, information technologies, customer "classification" studies aimed at preventing the transmission of unsolicited e-mails,
Follow-up of shareholders, determination of general assembly participants and registration procedures
Planning and execution of corporate governance and communication activities
We will process your personal data for the purposes of planning and executing corporate sustainability activities.
If you shop
Within the scope of the activities of the marketing and sales departments, the conclusion of the contract, the issuance of invoices, the delivery of the product you have purchased through the site to your address, the receipt of payment, and the resolution of your problems and complaints if you contact us.
We will process it for the purposes of contacting you and, if necessary, for other purposes related to the performance of the contract.
If you are a member of the Site;
Within the scope of the activities of 3x2's departments such as marketing, e-commerce and sales; To ensure that membership transactions are carried out, to enable member login to the Site, to enable you to shop using your member information without the need to re-enter all membership information in each shopping transaction, when you want to shop on the Site as a member, to resolve your problems and complaints if you contact us, and to deal with this when necessary. In order to be able to contact you, to fulfill the requirements of the membership agreement we will sign with you, to provide you with the service of viewing your previous orders and order history as a Member.
we will process.
If you agree to share your location (location) information on the site, we will process it in order to serve you better within the scope of marketing activities.
Within the scope of the activities of departments such as Information Technologies, E-commerce, Marketing; We will process your personal data in order to provide general and personalized campaigns, advantages, product, service promotions, advertisements, market research surveys and other customer satisfaction applications, to provide information about them, to contact you in promotion, marketing, advertisement and similar matters for the purposes of conducting surveys.
If you download the "3x2" application to your mobile phone and give your explicit consent to share your location information, we will process it in order to serve you better within the scope of marketing activities.
In case you forward your requests and complaints to 3x2
In order to create the happiest 3x2 customers, we will process your questions, requests and complaints as soon as possible, to examine and evaluate product exchange, return and transfer requests, and to better manage, monitor and report all customer relations processes.
We will not use your personal data for any commercial purpose, except for the cases listed above and required by the relevant legislation.
3. What is Our Method and Legal Reason for Collecting Your Personal Data?
The3x2.com membership agreement you will sign with 3x2, the necessity of data processing for the establishment and performance of the contract regarding the distance sales agreement, the necessity of data processing for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the data subject, fulfillment of legal obligations and commercial communication or if you give your explicit consent for the processing of your location data, based on explicit consent legal grounds;
By automatic methods, by saving the information about the purchases you make on the site in the 3x2 system.
If you visit the Site, our mobile application or our online platforms, become a member through the Site, mobile application or online platforms, or act on them with or without a member, or if you choose to log in to your membership account through social media accounts, the relevant social media By sharing your personal data with 3x2 electronically by automatic methods,
to 3x2; By automatic or non-automatic methods, through all kinds of requests and complaints you make through the Head Office, Website, social media channels, applications or e-mail.
we are collecting.
4. To Whom Do We Transfer Your Personal Data and For What Purpose?
As 3x2, your personal data can only be transferred to third parties for the purposes specified in this text and in accordance with Articles 8 and 9 of the KVKK. In this context;
If you contact us about your complaints, suggestions and requests regarding your shopping, site memberships, your address and contact information, in order to deliver the products you will purchase, or information technology services or consultancy that requires expertise, etc. 3x2's business partners and service providers (call center, shipping, database, consultancy, etc. service companies) or 3x2's affiliates, and the fulfillment of 3x2's activities by these companies in order to receive their services It can be transferred provided that it is used within the scope of the services provided for the purpose.
The information requested from us can be transferred to these institutions, organizations and authorities in order to fulfill our other related obligations and to provide information, documents and other related obligations to authorized and authorized public institutions and organizations and judicial authorities, and to exercise our legal rights such as lawsuit and reply rights.
If you make your payment by credit card, your credit card information, 3 Without being registered by x2, the relevant bank, electronic payment institution, etc. may be transferred to third parties providing the service.
If you agree to receive campaign notifications via e-mail or SMS: To offer general and personalized campaigns, advantages, product and service promotions, advertisements, market research surveys and other customer satisfaction practices conducted by 3x2, and to provide information about these, It can be shared with 3x2's domestic and foreign business partners and electronic message tool service providers in order to be able to communicate with you on promotion, marketing, advertising and similar issues for the purposes of conducting surveys.
As 3x2, we take the necessary administrative, technical and legal measures to ensure the security of personal data in any case, in case we transfer your personal data to the above-mentioned third parties in the country and abroad.
5. What Are Your Rights Under KVKK?
To the extent that your data is processed by 3x2 and 3x2 processes your data as a data controller, to send a KEP message to the address Kocatepe Mahallesi Ömür Sokak No:23/1 Bayrampaşa Istanbul in person or by mail, or to the registered e-mail (KEP) address of email@example.com , by applying with a secure electronic signature or by sending an e-mail to the same e-mail address from your e-mail address that you have previously notified to 3x2 and registered in our system;
a) learning whether your personal data is processed,
b) requesting information regarding the processing activities of your personal data,
c) to learn the purposes of processing your personal data and whether they are used in accordance with their purpose,
ç) If your personal data has been transferred to third parties in the country or abroad, learning these persons,
d) request correction of your personal data if it is incomplete or incorrectly processed,
e) to request the deletion or destruction of your personal data in case the reasons requiring the processing of your personal data disappear or 3x2 does not have a legal basis or legitimate interest to process the said data,
f) requesting the third parties to whom your personal data has been transferred to be notified of your requests specified in subparagraphs (d) and (e) and to perform the same transactions,
g) objecting to adverse results that may arise by analyzing your personal data through automated systems,
ğ) If you suffer damage due to the unlawful processing of your personal data, you have the right to demand compensation for this damage.
In the application;
a) Name, surname and signature if the application is written,
b) For citizens of the Republic of Türkiye, T.R. identification number, nationality for foreigners, passport number or identification number, if any,
c) Domicile or workplace address for notification,
ç) If available, the e-mail address, telephone and fax number for notification,
d) Subject of the request,
must be present. Information and documents related to the subject are also attached to the application.
If your application for these purposes requires an additional cost, you may have to pay the fee in the tariff to be determined by the Personal Data Protection Board. Your requests in your application will be finalized as soon as possible depending on the nature of the request and within 30 (thirty) days after your application is received at the latest.
You can visit the website of the Personal Data Protection Authority (https://www.kvkk.gov.tr/) to get detailed information about your rights under the Law No. 6698 and the relevant legislation.